Over my last vacation (to Las Vegas) I sat thinking about the ideal situation for helping those who come to my website looking for products or services. When I'm gone, unless my assistant is available, then it's sometimes difficult for people to get an immediate answer to a question. They might have to send an email and wait for an hour or so for us to respond, OR they might have to call and leave a message.
Okay, no big deal I suppose. What's an hour when you have a lifetime right?
Wrong!
I decided to do some research on how to tackle this issue when I returned. I want people to feel as though I can be there in person to assist them if they have questions. After all, as they say "the fortune is in the follow-up."
My research led me to something that although it's not completely new technology could possibly solve my (and your) issues when you cannot personally attend to your site visitors. This is also a big one for me because I need an answer that provides solutions for getting visitor questions answered even when I'm busy working on something and cannot be interrupted.
Have you heard of Site Pal? SitePal is web-based software that allows you to create animated speaking characters that act as virtual employees on your website.
Bingo!
After investigating I learned that process is virtually automated, no technical experience is required and your characters can be changed whenever you want.
Using SitePal's easy-to-use, powerful online editing tool, you can:
• Customize the character to your liking
• Add audio through either voice recording or text-to-speech functionality
• Publish it to your website within minutes
For those of us who would like to be featured talking on our sites, but don't want to or aren't able to invest in video, they also feature a very neat photo-to-avatar conversion. So you can still put your own face forward on your website to assist your customers.
Here's some examples of how I would recommend using a Site Pal employee:
* Engage your visitors by asking them to take action and sign up for that great FREE report you give away with your newsletter.
* Provide information on specific products and services on your site.
* Increase conversions by having your Site Pal employee discuss your upcoming events and teleseminars.
The application is practically unlimited. For more information on site Pal, visit the links below:
Site Pal Website - Create an animated, talking character to assist your website visitors.
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